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Domestic Delivery Policy


Special Notice
The information below pertains only to orders shipped to addresses inside the United States, its territories, and US military post offices (APO/FPO).
Our shipping policies are subject to limitations imposed by the carrier or delivery service.






When will I receive my order?

Your delivery time depends on the shipping method you select for the items in your order. The following in-house processing procedures will postpone the shipping of your order: customizations, back-order, special-order, and manual billing verification. Back order and special order items might arrive separately.

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What shipping methods do you offer?

The following shipping methods are available for all in-stock items ordered before 2 pm. Adding customization to an item will postpone the shipment of your order. Please visit our customizations page for more information.

  • Standard Ground: 5 to 12 business days
  • US Postal Service: 5 to 10 business days
  • Two-Day Air*: 2 business days
  • Next Day*: 1 business day
  • *Not available for PO box addresses, special order items or back order items.

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Will you ship to post office box addresses?

Yes, please select standard ground or USPS Priority Mail shipping for PO box addresses. Delivery to APO/FPO addresses may take 4 to 6 weeks. Express mail is not available to PO box or military addresses. Selecting express shipping will not expedite orders orders to box addresses.

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What else should I know about your domestic delivery policies?

Please visit these related pages for more information: shipping, rates, availability, customizations, returns.

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Do you have a page where I can wade through complex legal jargon?

No business is complete without one. Just take a look at our terms and conditions for all the fine print you can handle.

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Effective: June 1, 2008